Appointments

Download Our Client Intake Form


Schedule an Appointment

We want to make it really easy for you to book your appointments. We offer the following multiple methods.

West Village NY
Call us – 347.284.0086
Text us – 646.470.7396
Email us – info@rhemedybyrhed.com
Book Online through – SquareAppointments Chelsea NY
Call us – ‭646.661.5240‬
Call/Text us – 917.865.1202
Email us – chelsea@rhemedybyrhed.com
Book Online through – SquareAppointments


Important Details

Combination / Customization of services are available upon request however we would really appreciate advance notice via phone or email.

  • For Thai Yoga, please bring comfortable clothing to move about in. Preferably no shorts.
  • For Myofascial Pain Release, please bring sports bra and shorts.
  • Discounted packages of 5 or 10 are available. Please call/email to discuss details. Series packages EXPIRE within one year of purchase date.
  • On-site/House calls only in Manhattan or certain sections of Brooklyn. Please call/email to discuss details. We only provide 90 minute services for out-calls and 60/75 minute services for those who are already regulars with their own massage tables at home.
  • All Treatment prices listed on this website are exclusive of taxes and gratuities.
  • Appointment requests – We will genuinely try to fulfill all requested appointments, however, in case our online calendar has not been updated, please try to be flexible with alternate times. We highly recommend booking at least 4 hours in advance.
  • Option to provide services: Services may be denied at the discretion of Rhemedy By Rhed Therapeutic Massage.

Payment Options

Cash/Credit Card/HSA cards(No checks accepted)/Venmo/Zelle

We proudly use Square onsite for all major credit cards with verified security code & billing zip code.

NYC 4.5 percent Service Tax applicable to all services. 8.875 percent Tax applied to all retail items.


Cancellation/Rescheduling

Time is precious. Rhemedy by Rhed respects yours as well as ours. Please arrive 5 minutes prior to your appointment time. New clients: Digital Intake forms are sent as links within confirmation and reminder emails from Appointments site. For all unforeseen events in life, we ask that you advise us at least 24 hours in advance for reserved appointments to re-schedule or cancel. This applies for same day requests confirmed as well. Furthermore, cancellations must be done via call, email, or direct text.

Updated First Time Policy for all new clients and clients past one year mark , we will be pre-charging for the service and tax amount with standard 18% gratuity upon accepting requests. Should you be unable to make the appt, we will refund the amount 100% if more than 24hours change, 50% if less than 24hours change and 20% if less than 2hours or no show. Lead Therapist rate will not be refundable less 24hours. 

We do not monitor cancellations outside of our Front Desk Coordination hours of 10am-6pm. Please understand especially for morning notifications via text/emails/calls as we will address changes from 10am onwards.

Although we will try our best to fulfill your appointment, late arrival will end on scheduled time. Delayed Out-calls beyond 15-minutes will be charged in full.


Retail Return Policy

Returns are accepted within 10 days of purchase with a receipt. No cash refunds.
Opened/Used items are Non-Refundable.


Gift Certificates

RbR Gift Certificates are wonderful gifts for those who already have everything in life or just plain stressed! RbR personalized printed GC’s are presented in a signature red envelope with white satin ribbon. Please note that a Mailing Fee of $5 apply to postage-mailing-packaging.

OR can be emailed as a pdf file. Please advise Recipients Name(s) as well as Gifters Name(s) as this option is also personalized.

OR can be instant-generated on Rhemedy By Rhed Square Online Store as an eGift Card.

Please call us to provide the payment information securely and let us know.

Redemption expires five years from purchase date.


Discounts

We offer series pricing for 5 and 10 sessions: Series of 5 are 5 percent off total; Series of 10 are 10 percent off total. Series usage expires in one year from purchase date.

Our New York City Teachers and Senior Citizens receive 10 percent discounts.

All visited clients receive special birthday discounts within one month usage of their birthdays.