Download Our Client Intake Form
Schedule a Spa Appointment
We want to make it as easy as possible for you to book your therapeutic massage appointments. We offer multiple methods for doing so, including the following.
Pre-purchase online through Rhemedy By Rhed Square Online Store
Combination and customization of services are available upon request however we would really appreciate advance notice via phone or email.
- For Thai yoga, please bring comfortable clothing to move about in, preferably not shorts.
- Discounted packages of five or 10 are available. Please call or email us to discuss details. Series packages EXPIRE within one year of purchase date.
- On-site or house calls are only available in Manhattan or certain sections of Brooklyn. Please call or email us to discuss details. We only provide 90-minute services for out-calls and 60 to 75-minute services for those who are already regulars with their own massage tables at home.
- All treatment prices listed on this website are exclusive of taxes and gratuity. Please check MindBody for prices including taxes.
- Appointment requests – We will genuinely try to fulfill all requested appointments, however, in case our online calendar has not been updated, please try to be flexible with alternate times. We highly recommend booking at least 4 hours in advance.
- Option to provide services: Services may be denied at the discretion of Rhemedy By Rhed Massage.
Cash or Credit Card. No checks accepted.
We proudly use Square Onsite for all major credit cards with verified security code and billing zip code. Furthermore, a prepayment option is available on Rhemedy By Rhed Square Online Store:
*There is a NYC 4.5 percent service tax or NJ 6.625 percent (as of Jan’18) service tax applicable to all services. 8.875 percent tax applied to all retail items.
Cancellation and Rescheduling
Time is precious. Rhemedy by Rhed respects yours as well as ours. Please arrive five minutes prior to your appointment time. New clients, please allow 15 minutes in advance to fill out an intake form and to discuss your needs OR download the pdf in the above column and fill it out prior to your appointment. Furthermore, credit card information will be required for first-time clients to secure your reservation and will be stored securely on Square Register.
For all unforeseen events in life, we ask that you advise us at least 24 hours in advance for reserved appointments to reschedule or cancel; failure to do so will result in a 50 percent charge of scheduled service to your credit card account; two hours or shorter notice and no notice will incur 80 percent charge for the amount of service. This applies to same-day requests confirmed as well. Furthermore, cancellations must be done via call, email, or direct text. Not confirming to the MindBody text reminders does not qualify as canceling appointments.
After careful consideration, we are requesting and requiring valid credit card information within 24-hours of your appointment reservation request for all first-time clients as well as client past one year mark. If we do not hear from you within the timeframe, we regrettably will cancel your appointment request and reservation. Thank you for your understanding. Please call us to provide the information securely OR create your own Square Pay account and let us know.
Although we will try our best to fulfill your appointment, late arrival will end at scheduled time. Delayed out-calls beyond 15-minutes will be charged in full.
Retail Return Policy
Returns are accepted within 10 days of purchase with a receipt. No cash refunds.
Opened and used items are non-refundable.
RbR Gift Certificates are wonderful gifts for those who already have everything in life or are just plain stressed! RbR personalized printed gift certificates are presented in a signature red envelope with white satin ribbon. Please note that a mailing fee of $5 applies to postage-mailing-packaging.
OR can be emailed as a pdf file. Please provide the recipients name(s) as well as gifters name(s) as this option is also personalized.
OR can be instant-generated on Rhemedy By Rhed Square Online Store as an eGift Card.
Please call us to provide the payment information securely OR create your own Square Pay account and let us know.
Redemption expires five years from the purchase date.
We offer series pricing for five and 10 sessions: Series of five are 10 percent off total. Series of 10 are 15 percent off total. Series usage expires in one year from the purchase date.
Our New York City teachers and senior citizens receive 10 percent discounts.
All visited clients receive special birthday discounts that can be used within one month of their birthdays.
If you have any questions, please feel free to contact us today.